Pending decisionsTODO for Jake — retention and consent policy
This policy cannot be finalized until the following decisions are made. The list is a visible placeholder for that work.
- Retention windowHow long transcripts and call records are kept (currently defaulting to 30 days via TRANSCRIPT_RETENTION_DAYS).
- Recording consent stanceWhether calls may be recorded and the opt-in flow (recording is off by default via RECORDING_ENABLED).
- Two-party-consent statesHow outbound calls are handled across US states that require all-party consent.
- Data deletionUser rights to export and delete their call data, and how to exercise them.
What this will cover (draft)
The directions below describe the intended shape of the policy. They are not a binding statement until finalized.
- hihey places outbound calls on your behalf using an AI agent that identifies itself.
- Transcripts and outcome summaries are stored so you have a record of each call.
- Recordings are off by default and only enabled once a consent policy is set.
- Final retention periods and deletion controls will be documented here.
Last updated: pending.